Pass controls
Recurring revenue is useful because it is predictable β but churn shows why happy customers matter.
βMonthly recurring revenue
βMonthly profit
βCustomer lifetime value
βYearly freedom fund
Station operator dashboard
Decision challenge
What this teaches
Subscription businesses need three numbers to work together: price, contribution margin, and retention. A low price can still win if customers stay for a long time; a high price can fail if churn rises.
